In concert with the therapy team, treatment team members, and nursing staff, this position works collaboratively to facilitate a stable and smooth operation of the program and provides therapeutic interventions in accordance with best practice guidelines, treatment plans, and policies and procedures.
Duties and Responsibilities
Essential Functions:
Provides day-to-day oversight of activities. Identifies times of needed patient engagement and facilitates activities on all units.
Documents weekly group topics and assists with program performance improvement measures and outcomes.
Promotes client attendance and participation in groups and activities and documents participation.
Assumes responsibility for awareness of individual treatment goals in collaboration with the client and team to provide support as appropriate.
Assumes responsibility for awareness of behavioral management plans for acute patients in cooperation with treatment team
Participates in completing client-centered questionnaires as assigned.
Provides direct support to teach behavioral symptom management techniques and assists clients in adapting to and/or coping with internal and external stresses.
Provides support to clients and families by maintaining communication between support person(s), patient and team.
Communicates relevant client progress to team members to promote continuity of treatment information.
Provides practical help and side-by-side coaching and problems solving to help clients obtain necessities of daily living.
Provides care to clients in a manner that considers safety, comfort, and the therapeutic environment.
Exhibits clinically appropriate relational (e.g., accurate empathy, active listening) skills.
Manages behavioral crises including 1:1 observation, redirection, physical restraint, and team crisis interventions.
Participation when requested in non-clinical tasks to meet patient needs and requests that do not require delegation from an RN.
Common Expectations:
Demonstrates leadership through collaboration with other team members, maintaining positive solution-focused communication, taking initiative, leading by example, demonstrating open and consistent communication, understanding of diagnosis and clinical interventions, and investing in the development of growth of staff and the program.
Demonstrates knowledge of the principles of growth and development over the life span of the assigned client population.
Assesses and interprets client age specific data and provides appropriate, age specific treatment.
Establishes and maintains positive therapeutic relationships with clients.
Demonstrates commitment to clients, visitors, and other staff by complying with all applicable safety regulations, identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety, and participating in safety education programs and performance improvement as required.
Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation
Attends scheduled meetings as required.
Maintains proficiency in principals of de-escalation.
Completes documentation according to established standards.
All other responsibilities as assigned by the manager/designee.
Benefits Offered:
Comprehensive health benefits
Flexible spending and health savings accounts
Retirement savings plan
Paid time off (PTO)
Short-term disability
Education assistance
Financial education and support, including DailyPay
Wellness and Wellbeing programs
Caregiver support via Wellthy
Childcare referral service via Wellthy
Qualifications
Minimum Education:
High School Diploma or GED Required and
Bachelors Degree Preferred
Work Experience:
1 year Of group development/facilitation programming with Bachelor's Degree Required or
3 years Of group development/facilitation programming without Bachelor's Degree Required and
Behavioral/mental health, social science Required
Knowledge, Skills, and Abilities:
Excellent human relations and oral/written communication skills.
Analytical skills.
Organization and time management.
Mental and visual ability to observe client behavior and document findings.
Teaching ability.
Customer service awareness and capability.
Knowledge of current activities, therapy principals and group counseling skills/techniques.
At WellSpan Health, we are committed to treating all applicants fairly and equitably, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email at careers@wellspan.org. We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us.
WellSpan Health recognizes and honors the diversity of our team members, patients and neighbors, and we embrace all the human characteristics that make us similar and unique. We strive to make every person feel welcomed, respected and valued by creating a safe and inclusive environment to which we all feel a sense of belonging. We are equally committed to ensuring all team members have the opportunity to excel and are positioned for success through equitable policies, practices and resources.
WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.
Quality of Life
Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.
Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more — within an easy drive of major East Coast cities.
York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)
WellSpan has transitioned to a new applicant tracking system. If you created an account prior to February 7, 2024, you will need to continue to apply in Oracle Recruiting Cloud to create a new profile.