Coordinates patient care activities for respiratory patients as required by WellSpan Medical Equipment policies and procedures as well as ACHC requirements. Is responsible to carry out the mission, vision, and quality commitment of WME to all internal and external customers. Performs equipment downloads and forwards information to physician offices.
Duties and Responsibilities
Remote Work Capable
Essential Functions:
Coordinates CPAP/BiPAP intakes from referral sources to include: entering new patient demographics into Brightree; performing insurance verification and obtaining authorization number, if needed; addressing initial orders within 2 business's day and tracking orders throughout the process; assuring that all supporting documentation includes sleep studies, face to face notes, and physician orders are present; scheduling equipment set-up.
Assists with coordination of repairs on patient owned CPAP/BiPAP equipment, along with CSR's, as needed.
Receives information on new oxygen setups, distributes to the Respiratory Therapists for follow up. Also receives copies of 02 order changes and distributes to a Respiratory Therapist for follow up with patient.
Schedules and tracks the ApneaLink to completion. Completes paperwork and sends report to ordering doctor.
Performs and tracks the WristOx to completion. Completes paperwork and sends report to ordering doctor.
Downloads CPAP units as needed and forwards the downloads to the physician.
Provides daily and monthly statistics regarding work performed.
Maintains good communications/relationships with referral sources.
Assists in the Quality Improvement (QI) process within the department by making suggestions for improvement and assisting in the collection of data as needed.
Answers phone calls.
Documents and maintains appropriate records, reports, and files as required
Common Expectations:
Performs other duties that may be assigned by authorized personnel or as required to meet emergency needs of the department or hospital.
Qualifications
Minimum Education:
High School Diploma or GED Required
Work Experience:
Medical field experience. Preferred
Knowledge, Skills, and Abilities:
Must possess excellent organization skills.
Good data entry and computer skills.
Excellent interpersonal/communication skills.
Problem solving capability and teamwork.
Benefits Offered:
Comprehensive health benefits
Flexible spending and health savings accounts
Retirement savings plan
Paid time off (PTO)
Short-term disability
Education assistance
Financial education and support, including DailyPay
At WellSpan Health, we are committed to treating all applicants fairly and equitably, regardless of their job classification. If you require assistance or accommodation due to a disability, please reach out to us via email at careers@wellspan.org. We will evaluate requests for accommodation on a case-by-case basis. Please note that we will only respond to inquiries related to reasonable accommodation from this email address. Rest assured, all requests for assistance or accommodation are handled confidentially, allowing applicants to share their needs openly and honestly with us.
WellSpan Health recognizes and honors the diversity of our team members, patients and neighbors, and we embrace all the human characteristics that make us similar and unique. We strive to make every person feel welcomed, respected and valued by creating a safe and inclusive environment to which we all feel a sense of belonging. We are equally committed to ensuring all team members have the opportunity to excel and are positioned for success through equitable policies, practices and resources.
WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability or any other legally protected characteristic. WellSpan Health does, however, have a tobacco-free/nicotine-free hiring policy.
Quality of Life
Formed in 1813, Lebanon is a quaint city of 25,700 residents. The area, rich in heritage and the small-town charm of yesteryear, features sites on the National Register of Historic Places, museums, scenic parks and recreation facilities, performing arts theaters, artists' studios, a farmers market and dining establishments for all tastes.
Life in Lebanon County offers affordable housing and options for pursuing higher education. Residents can find local employment in manufacturing, retail, arts and entertainment, healthcare and service sectors. Located in Central Pennsylvania, Lebanon is within an easy driving distance of Harrisburg, Lancaster, Reading and York. (Patient population: 140,000)
