Environmental Services Aide - Chambersburg Hospital

2:30p-11p FT. Rotating weekends and holidays

Performs a variety of environmental service functions to maintain the Hospital campus in a neat, orderly, and sanitary condition.

Essential Functions and Responsibilities
Unit Based Essential Functions and Responsibilities

Core Values: Service, Integrity, Compassion
1. Demonstrates service excellence and patient and family centered care by showing respect, honesty, fairness and a positive attitude toward all customers.
2. Maintains confidentiality.
3. Demonstrates dependability, to include attendance and punctuality.
4. Is accountable - takes initiative and ownership of issues.
5. Displays a professional demeanor. Represents hospital in a positive way. Has a compassionate working relationship with patients and families.
6. Assumes personal responsibility for 2-way communication. Communicates and listens effectively with patients, families, coworkers, other departments, physicians/providers and community.
7. Supports coworkers, initiatives and a patient and family centered philosophy; pitches in; does own part and helps others.
8. Works to continuously improve work environment/processes (Performance Improvement). Demonstrates a patient and family centered focus when considering/developing improvement solutions.
9. Represents willingness/enthusiasm to create, embrace and facilitate change.
10. Develops self and others; supports a learning environment; leads by example. Encourages patients and families to give feedback and suggestions for improvement.
11. Develops working relationships critical to the organization including patients, families, coworkers, other departments, physicians/providers and community.
12. Encourages others by providing recognition and support.

Technical Excellence
1. Thinks critically; utilizes sound judgment; promptly reports potential risks.
2. Maintains state of art knowledge of area of specialty, healthcare trends and practice, and populations served.
3. Maintains a level of computer literacy appropriate to their role.
4. Meets and maintains current all unit specific and organizational skills/competencies, certifications/licensures, as required.
5. Completes hospital-required reviews, e.g. HIPAA, safety, health screening,
care concerns, and others as assigned.
6. Adheres to National Patient Safety Goals.
Job Class Specifics
1. Assignment sheets are completed in a timely fashion to accurately reflect what has been completed and documented. Performs needed repairs and special projects required in the assigned area.
2. Maintains ability to assist in other positions, responds positively to abrupt scheduling changes during times of increased patient activity or short staffing situations.
3. Supplies and equipment are utilized appropriately (i.e., solutions are mixed correctly and products are used as intended).
4. Completes discharge bed making according to procedure and within a 30 minute timeframe.
5. Insures bed linens utilized are in good condition.
6. Insures completed beds have crisp and neat tucks and folds.
7. Assigned common and public areas are neat, clean, and presenting a good lasting first impression.
8. Completes discharge bed cleaning in a fashion that maintains clean and ready beds on all floors at all times and prioritizes areas of heavy admissions as needed.
9. Patient floors: Prioritizes and performs room cleaning and restroom maintenance in a fashion so that assignments are completed at day's end, restrooms remain clean, and trash is removed.
10. OR-ER-Treatment: Prioritizes work so that areas are ready to accept, and treat new patients for procedures. Infection Control guidelines are met.
11. Office-Anciliary-Clinical: Completes and prioritizes work so that assignments and cleaning standards are met. Prescribed work is done according to plan and procedure.
12. Cleans assigned areas according to procedures; floors are clean, free of debris, spots and cobwebs.
13. Furniture in assigned areas is kept clean, free of spots and tears, and in good working order.
14. Curtains and draperies in assigned areas are maintained in clean, good working order.
15. Personal protective equipment guidelines and procedures are followed to maintain personal protection and infection control guidelines.
16. Trash is handled appropriately in assigned areas. General trash is removed in a timely fashion, bio-hazard trash is removed according to Federal and State Law, and labeling is completed appropriately. Recycling is segregated and disposed appropriately.
17. Restrooms in assigned areas are maintained in a clean, fresh manner. Fixtures free from dust, soil, spillage, polished to shine and are disinfected. Free of customer complaints.

General Requirements

The following requirements are expected of all employees:
Core Values: Integrity, Compassion, Excellence, Service
Annual Health Screening with Infection Control and Blood Borne Pathogens Education
Safety Awareness: Hospital Fire, Safety, and Disaster procedures
Confidentiality: Maintains employee and patient confidentiality.
Attendance: Regular attendance is an essential function of the position
Leadership Standards:
Character: Attitude, Integrity, Role Modeling
Job Performance: Results orientation, Customer focus, Decision making, Awareness.
Interpersonal Skills: Communication, Relationship-building, Team player, Celebration
Innovation: Breakthrough Thinking, Knowledge-Building/Sharing, Coaching/Empowering, System Vision & Management
Physical and Mental Requirements: Classified as heavy work by Dictionary of Occupational Titles: May exert 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects.
- Stands and walks constantly on carpet or tiled surfaces.
- Lifts up to 20 pounds on a constant basis, up to 50 pounds frequently, and more than 100 pounds occasionally.
- Frequently required to stoop, kneel, crouch or crawl.
- Occasionally required to climb or balance.
- Auditory acuity; ability to hear phone conversations, overhead pages, alarms, etc.
- Sense of smell in order to detect foul odors, chemical odors, etc.
- Reaches up to two feet overhead frequently.
- Frequently required to use hands to finger, handle, or feel objects, tools or controls.
- Near visual acuity with color perception in order to read measurements; detect dust, debris, etc.; distinguish trash container colors indicating hazardous waste, etc.
- Push/pulls trash carts, equipment, etc., weighing up to 200 pounds frequently.
Mental Requirements: Must possess good general mental health; ability to work under pressure; ability to communicate effectively in both written and verbal form. Must establish priorities among essential functions of the job and coordinate these functions with others; ability to speak, read and write the English language.
Working Environment: Exposure to caustic chemicals, works near moving machinery parts, occasionally works outdoors and is exposed to fumes and airborne particles. Possible exposure to patients and materials contaminated with infectious disease. Possible exposure is mitigated by the use of gowns, gloves, and goggles which are provided to reduce the risk of exposure. Noise level is usually moderate.
Reporting Structure: Reports to Environmental Services Manager. In his/her absence, reports to the Director of Environmental Services.
Disclaimer: These essential job functions are requirements of the position, which must be performed either with or without reasonable accommodation. The essential job function list is intended to be a guide rather than a limitation. The Chambersburg Hospital possesses the right to add new responsibilities to the list as business demands dictate. Some of the essential job functions may exclude individuals who pose a direct threat/significant risk to the health and safety of themselves or others.

By identifying essential job functions, we are in no way stating or implying that these required tasks are the only activities that are to be performed by the employee occupying this position. In addition, employees will also be expected to follow any other job-related instructions and to perform any other job-related duties that are included in the job description. The preceding requirements represent only the minimum acceptable levels of knowledge, skills, and/or abilities that a job incumbent must possess; in order to perform the job successfully, the incumbent will possess additional aptitudes so as to perform the other duties that the job description entails.
Revised Date: 03/26/2014

Qualifications and Standards
Education: High School Graduate or G.E.D. preferred.
Experience: Experience applying customer service behaviors and communication skills required. Experience in healthcare setting or cleaning industry preferred.
Certifications/Licensure: None