Delivery Technician - Lebanon- Day

Shift Information

Mon-Fri, 0930-1800, Every 4th week on-call, Every 4th holiday on-call

General Summary

Provides delivery, set-up, education, function, and maintenance of home medical equipment and supplies.

Duties and Responsibilities

Essential Functions:

• Educates patient, family, or caregiver on Physicians orders, procedures, maintenance and proper use of equipment based on patient's age, size, weight, disease process and demonstrated needs.
• Ensures completeness of order when loading equipment and supplies prior to leaving facility.
• Delivery orders are completed in a timely manner in accordance with patients' needs.
• Sets up equipment in accordance with manufacturer and GSH Home Med Care guidelines.
• Completes assigned paperwork pertinent to delivery and vehicle maintenance.
• Follows safety guidelines when transporting hazardous materials.
• Utilizes appropriate safety precautions based on proper selection of equipment, procedures, and supplies according to patient's age, size, weight, disease process, and demonstrated need as appropriate.
• Completes required vehicle checks and required forms/reports prior to using vehicle.
• Always reviews with patient his/her financial responsibility at time of delivery.
• Always submits all delivery paperwork next working day.

Common Expectations:

• Maintains established policies and procedure, objectives, quality assessment, safety, environmental and infection control standards.
• Maintains confidentiality of patient and organizational information.
• Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analysis as required.
• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
• Functions as a member of the interdisciplinary team. Encourages and maintains open communications.
• Submits complete, accurate, neat and timely records according to established policy.
• Attends staff development programs and conferences, as scheduled.
• Functions in a cost-effective manner regarding scheduling, mileage, supplies, equipment, and communication.
• Maintains established schedule and reports any necessary changes immediately.
• Represents the organization in a professional manner at all times.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovations.

Required for All Jobs:

• Performs other related duties as identified.
• WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
• WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Physical Demands:

• Standing - Frequently
• Walking - Frequently
• Sitting - Occasionally
• Carrying/Lifting - Frequently (50lbs)
• Pushing/Pulling - Frequently (50lbs)
• Kneeling/Crouching - Frequently
• Reaching - Frequently
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motions - Occasionally
• Eye/Hand/Foot Coordination - Frequently

Working Environment:

• Indoor/Outdoor - Frequently
• Occupational Hazards - Frequently

Qualifications

Minimum Education:

• High School Diploma or GED Required

Work Experience:

• 1 year Relevant experience. Required
• HME background or product knowledge and delivery experience. Preferred

Driver's License Statement:

Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.

Knowledge, Skills, and Abilities:

• Strong computer skills.
• Knowledge of standard office equipment (copier, printer, fax).

Benefits Offered (click here for more details):

• Comprehensive health benefits
• Flexible spending and health savings accounts
• Retirement savings plan
• Paid time off (PTO)
• Short-term disability
• Education assistance
• Financial education and support, including DailyPay
• Wellness and Wellbeing programs
• Caregiver support via Wellthy
• Childcare referral service via Wellthy