Senior Director-Imaging Services Operations

General Summary

Serves as a system leader for operations, planning, and strategy of Imaging Services.

Duties and Responsibilities

• Performs weekly leader expectations, to include but not limited to operational rounding, budget review, and huddles.
• Performs monthly leader expectations, to include but not limited to service area meetings to discuss operation status updates, review annual planning goals, review of financial reports and review service area newsletter.
• Performs quarterly expectations, to include but not limited to, meet with OLG to discuss strategic planning and goals of service area, update CAO on annual goal progress related to blue book and strategic plan support, complete quarterly reviews with service area leaders and meet with entity specific executives with service area leaders.
• Performs annual expectations, to include but not limited to, shared system goals with regional and local leaders, share regional and local goals with CAO to ensure alignment with system goals, lead/support annual budget process with regional/local leaders and then present to entity specific executives, and perform on time performance reviews and manage personal goals in alignment with entire specific executives.
• Plans and executes strategic initiatives and goals specific to special product lines and/or services, as appropriate.
• Project management and/or oversight at the local, regional and system level.
• Coordinates and facilitates marketing activities, and community forums, as appropriate.
• Coordinates and facilitates integration activities between departments, entities, service lines, med group, and support services as appropriate.

Common Expectations:

• Works with leadership of the organization to develop and support corporate strategy and strategic initiatives which advance WellSpan's Strategic Plan.
• Oversees and provides direction to all imaging services within the Health System.
• Oversees the development and successful execution of imaging-based strategic plans and vision for all of the entities within WSH and ensures they align and reflect the strategic goals of the larger organization.
• In collaboration with other departments and leaders, develops and implements strategies which will insure achievement of system volume, revenue, access, and patient experience goals.
• Demonstrates responsible FTE management.
• Seeks and analyzes data which can be used to track improvements in all levels of care across the continuum of imaging service operations and care delivery. Analyzes trends and establish operating plans accordingly.
• Communicates financial, marketing and key strategic directions to team to insure all staff receives the information needed to be successful.
• Creates and oversees accountability structures that maintain progress towards system goals and initiatives.
• Oversees and ensures the continual development and improvement of clinical competencies.
• Understands and actively supports the organization's goals for patient-centered care. Acts as an employee role model for customer service and positive attitude.
• Works collaboratively with entity leadership teams and interacts effectively with internal and external constituents to gather input for improving the delivery of care.
• Identifies and analyzes trends in the business climate in each service area. Develops strategies to position the facilities to respond to the needs of the local communities we serve.
• Works with the entity leadership teams to provide current information on regulatory and accreditation standards and oversees development of action plans designed to maintain an atmosphere of regulatory readiness at all times.
• Ensures compliance with all applicable federal and state regulations for Imaging services throughout WellSpan Health.

Qualifications

Minimum Education:

• Masters Degree Required

Work Experience:

• 5 years Experience in Health Administration, Business Administration, or Planning. Required

Knowledge, Skills, and Abilities:

• Excellent Interpersonal/communication skills.
• Strong conceptual, as well as quantitative and qualitative analytical skills.
• Excellent facilitation and presentation skills.
• Proficient computer skills.
• Strong problem solving, time management and organizational skills, including the ability to prioritize tasks and delegate when appropriate.
• Ability to work independently and collaboratively in a team environment with both internal employees and external consultants and organizations.