Central Monitoring Technician - Central Monitoring - Evening/Night

Full Time (72 Hours Biweekly)

Shift: Evening/Night 6:30 p.m. - 7:00 a.m.

Every 3rd weekend and holiday rotation

Eligible for shift differential

General Summary

Uses cardiac rhythm patient monitoring software and related electronic health record, monitors patient cardiac rhythms and/or oxygen saturation and escalates issues identified to direct care providers in a timely way, as appropriate. Ensures that there is a direct care provider connection in communication for cardiac rhythms of concern and engagement in requested action. Provides Central Monitoring to other care categories, as required

Duties and Responsibilities

Essential Functions:

• Monitors patient cardiac rhythms. Responds in a timely way to alarms and communicates/reports dysrhythmias promptly to nursing staff.
• Documents patient rhythm strips, and all event associated communications with highest quality.
• Maintains the telemetry log for each shift.
• Exercises professional levels of verbal and written. communications.
• Enters and/or retrieves data from established computer files using knowledge of various computer applications designed for functions such as patient management, acuity, composer, etc.
• Serves as a knowledgeable resource for multiple applications (e.g., Epic, Epic workbench, etc.).
• Keeps current with system/application upgrades. Offers/provides assistance to others in navigating IS applications.
• Consults with appropriate clinical/nonclinical personnel to resolve issues.
• Communicates the patient electronic health record or other Central Monitoring Team forms in accordance with WSH policy/procedure and the Central Monitoring Team standard work, with reliable and high quality.
• Communicates changes in the patient's condition and other urgent information to the Central Monitoring Team Registered Nurse in a timely manner. Reports actual and potential problems concerning patients, families, staff and appropriate departments to the team members and the charge nurse/nurse manager.
• Communicates delay/difficulties in providing services or alteration of routine to the Central Monitoring Team Registered Nurse.
• Meets volume, timeliness and quality performance goals reliably.

Common Expectations:

• Demonstrates knowledge of the principles of cardiac rhythm dysrhythmias and oxygen saturation related monitoring, including continuous growth and development
• Demonstrates a commitment to patient, visitor and staff by complying with all applicable patient safety regulations and precautions; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
• Demonstrates interpersonal communication to enhance/maintain good relationships. Displays a positive attitude as demonstrated through verbal and non-verbal communication.
• Takes a proactive approach to solving problems or behaviors, and in continuous improvement.
• Demonstrates behavior consistent with System mission, vision, goals, objectives and patient care philosophy.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Qualifications

Minimum Education:

• High School Diploma or GED Required

Work Experience:

• Less than 1 year Relevant experience. Required

Licenses:

• Basic Life Support Upon Hire Required
• Certified Rhythm Analysis Technician Upon Hire Preferred

Courses and Training:

• Successful completion of EKG course. Upon Hire Required and
• Successful completion of rhythm recognition course. within 90 days Required
• Previous training in rhythm analysis and recognition training. Upon Hire Preferred

Knowledge, Skills, and Abilities:

• Excellent communication/interpersonal skills.
• Advanced computer skills and ability to use various software applications in a windows environment.